• BIRKENHEAD POINT OUTLET CENTRE

    Centre Information

    Centre Info & Services
    WiFi
    Parking Information
    Electric Vehicle Charging
    Getting Here
    Community
    Contact Us
    Centre Info & Services

    Centre Info & Services



    Address:
    19 Roseby Street, Drummoyne NSW 2047
    Phone: 02 9812 8800
    Fax: 02 9812 7541
    Email: info@birkenheadpoint.com.au

    Customer Service Information

    The Birkenhead Point Outlet Centre Customer Concierge Desk is located on the Level 2, near The Shed Cafe. The Customer Concierge Desk is open the following hours: 

    Monday/Tuesday/Wednesday: 10am - 5.30pm 
    Thursday: 10am - 7.30pm
    Friday: 10am - 5.30pm
    Saturday: 9am - 6pm
    Sunday: 10am - 6pm
    Public Holidays: 10am - 6pm 

    Free Justice of the Peace Service

    Our free JP Service is available Wednesday - Sunday by appointment only. Please contact Guest Services to make an appointment.

    Centre Management 

    Birkenhead Point Centre Management is located at: 

    Henry Lawson Building
    Level 4, Suite 411
    19 Roseby Street, Drummoyne 
    Sydney, NSW, 2047

    Centre Management can be contacted on 02 9812 8800, Monday - Friday, between 8.30am - 5.30pm.

    Please note Centre Management does not open on public holidays, including Christmas Day, New Year's Day, Good Friday and Easter Sunday. 

    Security

    Security are on site 24 hours to make your visit as pleasant and comfortable as possible. Please do not hesitate to approach Security for assistance at anytime.  

    Bathrooms

    Our bathrooms are located on the following levels: 

    • Ground Floor near the Food Court
    • Level 1 behind Lindt Cafe
    • Level 1 near Witchery
    • Level 2 near Gazman
    • Level 3 near Muffin Break
    • Level 3 behind The North Face

    Disabled Bathrooms can be found on the following levels:

    • Ground Floor near the Food Court
    • Level 2 near Laura Ashley
    • Level 3 near Muffin Break
    • Level 3 behind The North Face

    Parents Rooms

     Parents Rooms can be found on the following levels:

    • Level 3 near Muffin Break
    • Level 3 behind The North Face

    Our Parents Rooms are fitted with private feeding areas, change tables, nappy disposal bins, microwaves and toddler-friendly toilets. 

    Play Land

    We have two play areas for children aged six and under, and can be found on the following levels:

    • Level 1 opposite Sandler
    • Level 3 near Muffin Break

    Birkenhead Point Leasing & Pop Up

    Please contact us if you are interested in leasing a space or have an inquiry.

    Pop Up: Marija Vojvodic marija.vojvodic@mirvac.com  0402 971 678

    Leasing: Sepideh Vahdat Sepideh.vahdat@mirvac.com 0459 821 997



    WiFi

    WiFi 

    Free WiFi at Birkenhead Point Outlet Centre

    Access free WiFi at Birkenhead Point for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

    1. Ensure your wireless enabled device is turned on and has its wireless signal activated
    2. Go to the Activate Wireless Network Connection List
    3. Select “_BirkenheadPointFreeWiFi” from the list. Note: you may need to select “Connect”
    4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

    *Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

    - WiFi Terms and Conditions
    - Mirvac Privacy Policy

    Parking Information

    Parking

    Car Park Rates

    0-3 Hours FREE
    3-3.5 Hours $5.00
    3.5-4 Hours $8.00
    4-4.5 Hours $10.00
    4.5-5 Hours $12.00
    5-5.5 Hours $15.00
    5.5-6 Hours $20.00
    6-6.5 Hours $25.00
    6.5-7 Hours $30.00
    7+ Hours $40.00
    Lost Ticket Fee $40.00

    Please validate your parking ticket at any Auto Pay Station before returning to your car. Auto Pay Stations accept coins, notes and major credit cards.

    Height Restrictions

    Birkenhead Point Car Parks have height restrictions of 2.1m. Please contact Customer Concierge on 02 9812 8800 for alternative parking arrangements.   


    Disabled Parking

    Birkenhead Point diabled parking is clearly marked and can be found in the following locations:

    Blue Level South car park next to Chemist Warehouse entry (3 spaces)
    Yellow Level South car park next to glass door centre entry (4 spaces)
    Green Level South car park next to Coles entry (5 spaces)
    Level 4 South car park near lift (6 spaces)
    Level 2 North car park near lift (8 spaces)
    Please contact the Customer Service Desk on 02 9812 8800 to plan your journey.  

    Parents with Prams
    Birkenhead Point Parents with Prams car parking can be found in the following location:

    Blue level carpark next to Chemist Warenhouse entry (3 spaces)

    Electric Vehicle Charging

    Electric Vehicle Charging Stations

     

    Our car park now has dedicated charging bays to suit all electric vehicles, please see below for some frequently asked questions. 

    Frequently Asked Questions 

    Where are the electric vehicle charging stations located?
    The charging stations are located in the car park via car park Entry 1. Park at the dedicated charging bays located before the boom gates.

    How much does it cost to charge your vehicle?
    Nothing. Our electric vehicle charging stations are complimentary for customers.

    How long can I charge my vehicle?
    Customers are welcome to use the charging stations for as long as they wish. Please note that standard car parking rates apply.

    What hours are the charging stations available?
    The charging stations will be available to customers during the car park opening times.

    How many of charging station do you have?
    Birkenhead Point has three available for use.

    The charging station won’t work for me, who can help? 
    The centre management team will be able to assist with any faults in the first instance. If you have any questions or require assistance, please text 0436 435 551. 

    What types of vehicles can use the charging stations?
    We have both Type One and Type Two connectors on the cables so you can charge regardless of manufacturer. These are on the white charging pods. The grey charging units are Tesla Type Two and should be used only by Tesla vehicles.

    Do I need to provide our own adapters?
    No, you can leave yours in the boot. While there is a move toward a single connector type in Australia there will always be at least 1 x Type One and 1 x Type Two cables onsite.

    Do I need to register my details anywhere?
    No need to register your details anywhere, our charging stations are free for you to use without having to download any apps.

     



    Getting Here

    Directions

    Hello Sydney! Shopper Hopper

    Enjoy Sydney's stunning harbour as the Hello Sydney! Shopper Hopper ferries you between great shopping destinations, fabulous dining venues and famous attractions. The service runs between Circular Quay, Birkenhead Point Outlet Centre and Harbourside Shopping Centre in Darling Harbour. 

    For more information, visit the Hello Sydney! website here.

    Bus

    Bus services are frequently running from the Sydney CBD everyday. The bus stop is located on Victoria Road, after passing the Iron Cove Bridge. The Centre is a short walk down Park Avenue & Renwick Street or Roseby Street. 

    Taxis

    Birkenhead Point is a short and affordable taxi ride from the Sydney CBD. Our taxi rank is situated on Roseby Street, with direct access to and from the centre. 

    Taxis can be booked via the following phone numbers: 

    Taxis Combined: 133 300
    Legion Cabs: 131 451
    Premier Cabs: 131 017
    Silver Service: 133 100

    Coach & Bus Parking 

    We welcome coaches, buses and tour groups to the Centre. To read our tour groups brochure, click here

    Bookings are essential via our Customer Concierge, who can be contacted on 02 9812 8000 or via email info@birkenheadpoint.com.au

    Community

    Community Enquiry Form

    If you have a community organisation, sporting club or charity that would like to host a display or raise awareness at Birkenhead Point Outlet Centre, please complete the following form with your requested details. A representative from Birkenhead Point Outlet Centre will be in contact to confirm your booking:

     
     
     



     
     

    Note: all community space bookings will be required to provide a copy of their Public Liability Insurance to the value of $20 Million.

    Submit Submitting...
    Your Privacy

    The Mirvac Group (Mirvac Limited and its controlled entities) collects and uses personal information about you to provide you with information you request from Mirvac. Mirvac also uses your personal information for related purposes including to request your feedback on the products and services provided by Mirvac. If you do not provide all the personal information Mirvac requests from you, Mirvac may be unable to provide these products or services to you.

    Mirvac may disclose personal information about you to third party agents and service providers to assist Mirvac in the operation of its business to provide the products and services you request. Your personal information may also be disclosed to overseas recipients who use the personal information to assist Mirvac in the operation of its business.

    The Mirvac Group Privacy Policy (available on www.mirvac.com) contains information about how you may request access to and correction of personal information Mirvac holds about you, or to make a complaint about an alleged breach of the Australian Privacy Principles.

    Promotion of other products and services

    By submitting this form, you agree to Mirvac using your personal information to promote its products and services.  If you no longer wish to receive promotional information from Mirvac, you may advise Mirvac of your wish. The Mirvac Group Privacy Policy contains information about how you may send your request to Mirvac. 

    Contact Us

    Enquiry and Feedback

    Type of Enquiry
    Message*
     
    Submit Submitting...
    Your Privacy

    The Mirvac Group (Mirvac Limited and its controlled entities) collects and uses personal information about you to provide you with information you request from Mirvac. Mirvac also uses your personal information for related purposes including to request your feedback on the products and services provided by Mirvac. If you do not provide all the personal information Mirvac requests from you, Mirvac may be unable to provide these products or services to you.

    Mirvac may disclose personal information about you to third party agents and service providers to assist Mirvac in the operation of its business to provide the products and services you request. Your personal information may also be disclosed to overseas recipients who use the personal information to assist Mirvac in the operation of its business.

    The Mirvac Group Privacy Policy (available on www.mirvac.com) contains information about how you may request access to and correction of personal information Mirvac holds about you, or to make a complaint about an alleged breach of the Australian Privacy Principles.

    Promotion of other products and services

    By submitting this form, you agree to Mirvac using your personal information to promote its products and services.  If you no longer wish to receive promotional information from Mirvac, you may advise Mirvac of your wish. The Mirvac Group Privacy Policy contains information about how you may send your request to Mirvac.