Centre Information

    Centre Info & Services
    Parking Information
    Getting Here
    Contact Us
    Centre Info & Services

    Centre Info & Services

    19 Roseby Street, Drummoyne NSW 2047
    Phone: 02 9812 8800
    Fax: 02 9812 7541
    Email: info@birkenheadpoint.com.au

    Customer Service Information

    The Birkenhead Point Outlet Centre Customer Service Desk is located on the Level 2, near Blossom Cafe. The Customer Concierge Desk is open the following hours: 

    Monday/Tuesday/Wednesday & Friday: 10am - 5.30pm 
    Thursday: 10am - 6pm
    Saturday: 9am - 6pm
    Sunday: 10am - 6pm
    Public Holidays: 10am - 6pm 

    Please note the Customer Concierge desk does not open on public holidays, including Christmas Day, New Year's Day, Good Friday and Easter Sunday.  

    Free Justice of the Peace Service

    Our free JP Service is available Wednesday - Sunday by appointment only. Please contact Customer Concierge to make an appointment.

    Centre Management 

    Birkenhead Point Centre Management is located at: 

    Henry Lawson Building
    Level 4, Suite 411
    19 Roseby Street, Drummoyne 
    Sydney, NSW, 2047

    Centre Management can be contacted on 02 9812 8800, Monday - Friday, between 8.30am - 5.30pm.

    Please note Centre Management does not open on public holidays, including Christmas Day, New Year's Day, Good Friday and Easter Sunday. 


    Security are on site 24 hours to make your visit as pleasant and comfortable as possible. Please do not hesitate to approach Security for assistance at anytime.  




      Free WiFi at Birkenhead Point Outlet Centre

      Access free WiFi at Birkenhead Point for 3 hours (180 minutes) or 1GB of free data every day* by simply following these instructions:

      1. Ensure your wireless enabled device is turned on and has its wireless signal activated
      2. Go to the Activate Wireless Network Connection List
      3. Select “_BirkenheadPointFreeWiFi” from the list. Note: you may need to select “Connect”
      4. On the welcome screen enter your details and select “Connect to WiFi”. By connecting to the WiFi you agree to the Terms and Conditions and Mirvac’s Privacy Policy

      *Terms and Conditions and Privacy Policy for the free WiFi service are available on the welcome screen login page, or alternatively can be viewed here:

      - WiFi Terms and Conditions
      - Mirvac Privacy Policy

      Parking Information


      Car Park Rates

      0-3 Hours FREE
      3-3.5 Hours $5.00
      3.5-4 Hours $8.00
      4-4.5 Hours $10.00
      4.5-5 Hours $12.00
      5-5.5 Hours $15.00
      5.5-6 Hours $20.00
      6-6.5 Hours $25.00
      6.5-7 Hours $30.00
      7+ Hours $40.00
      Lost Ticket Fee $40.00

      Please validate your parking ticket at any Auto Pay Station before returning to your car. Auto Pay Stations accept coins, notes and major credit cards.

      Height Restrictions

      Birkenhead Point Car Parks have height restrictions of 2.1m. Please contact Customer Concierge on 02 9812 8800 for alternative parking arrangements.   

      Disabled Parking

      Birkenhead Point diabled parking is clearly marked and can be found in the following locations:

      Blue Level South car park next to Chemist Warehouse entry (3 spaces)
      Yellow Level South car park next to glass door centre entry (4 spaces)
      Green Level South car park next to Coles entry (5 spaces)
      Level 4 South car park near lift (6 spaces)
      Level 2 North car park near lift (8 spaces)
      Please contact the Customer Service Desk on 02 9812 8800 to plan your journey.  

      Parents with Prams
      Birkenhead Point Parents with Prams car parking can be found in the following location:

      Blue level carpark next to Chemist Warenhouse entry (3 spaces)

      Getting Here


      Hello Sydney! Shopper Hopper

      Enjoy Sydney's stunning harbour as the Hello Sydney! Shopper Hopper ferries you between great shopping destinations, fabulous dining venues and famous attractions. The service runs between Circular Quay, Birkenhead Point Outlet Centre and Harbourside Shopping Centre in Darling Harbour. 

      For more information, visit the Hello Sydney! website here.


      Bus services are frequently running from the Sydney CBD everyday. The bus stop is located on Victoria Road, after passing the Iron Cove Bridge. The Centre is a short walk down Park Avenue & Renwick Street or Roseby Street. 


      Birkenhead Point is a short and affordable taxi ride from the Sydney CBD. Our taxi rank is situated on Roseby Street, with direct access to and from the centre. 

      Taxis can be booked via the following phone numbers: 

      Taxis Combined: 133 300
      Legion Cabs: 131 451
      Premier Cabs: 131 017
      Silver Service: 133 100

      Coach & Bus Parking 

      We welcome coaches, buses and tour groups to the Centre. To read our tour groups brochure, click here

      Bookings are essential via our Customer Concierge, who can be contacted on 02 9812 8000 or via email info@birkenheadpoint.com.au




      Our bathrooms are located on the following levels: 

      • Ground Floor near the Food Court
      • Level 1 behind Gloria Jeans Coffees
      • Level 1 near Witchery
      • Level 2 near Laura Ashley
      • Level 3 near Muffin Break
      • Level 3 behind The North Face

      Disabled Bathrooms can be found on the following levels:

      • Ground Floor near the Food Court
      • Level 2 near Laura Ashley
      • Level 3 near Muffin Break
      • Level 3 behind The North Face

      Parents Rooms

       Parents Rooms can be found on the following levels:

      • Level 3 near Muffin Break
      • Level 3 behind The North Face

      Our Parents Rooms are fitted with private feeding areas, change tables, nappy disposal bins, microwaves and toddler-friendly toilets. 

      Play Land

      We have two play areas for children aged six and under, and can be found on the following levels:

      • Level 1 opposite Sandler
      • Level 3 near Muffin Break



      Birkenhead Point Outlet Centre has now commenced upgrade works.  

      Works include a complete reconfiguration and remix of the western end of Level 2 known as the Flinders Gallery Mall to create a premium fashion outlet precinct. The development will also include a full upgrade to all lift lobbies and two elevators which will connect the Centre’s Ground Level to the roof top car park, providing customers with easier access to convenient parking spaces. Other minor development works include a small reconfiguration and remix of the western end of Level 1 to further enhance the retail offer.  

      This development follows recent improvements made by the centre since Mirvac acquired the site, including an extensive upgrade of Birkenhead Point Marina and the introduction of premium global brands such as Armani, Puma, Furla, Aquila and Lindt. 

      The works are proposed to complete in mid-2017. Stay tuned for more exciting updates!

      Feel free to email info@birkenheadpoint.com.au if you have any questions about this exciting development! 

      Contact Us

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