friendly Customer Service team are on hand daily to assist you with directions,
store information, lost property or any other query you may have.
Customer Service Desk is located on Level 2 near Blossom Cafe and is
open the following hours:
• Monday/Tuesday/Wednesday & Friday: 10am – 5.30pm• Thursday: 10am – 6pm• Saturday: 9am – 6pm• Sunday: 10am – 6pm• Public Holidays: 10am – 6pm
(Please note the Centre is closed Christmas Day, Boxing Day, New Year's Day, Good Friday and Easter Sunday and as such, the Customer Service Desk does not open on these days. For Centre Trading Hours, please click here).
offer a free Justice of the Peace Service, available by appointment only.
Please visit our Customer Service Desk or call 02 9812 8800 to make a booking.
Bathrooms are located on the following levels:
• Ground Floor near the Food Court• Level 1 behind Gloria Jeans Coffee• Level 1 near Witchery• Level 2 near Laura Ashley• Level 3 near Muffin Break• Level 3 behind The North Face
Disabled Bathrooms can be found on the following
• Ground Floor near the Food Court• Level 2 near Laura Ashley• Level 3 near Muffin Break• Level 3 behind The North Face
Point Outlet Centre has two Parents Rooms located on:
• Level 3 near Muffin Break• Level 3 behind The North Face
Parents Rooms are fitted with private feeding areas, change tables, nappy
disposal bins, microwaves and toddler-friendly toilets.
We have two play areas for children 6 and under located on:
• Level 1 opposite Sandler• Level 3 near Muffin Break
are on site 24 hours to make your visit as pleasant and comfortable as
possible. Please do not hesitate to approach Security for assistance at any
Birkenhead Point Centre Management is located on Level 4, Henry Lawson Building, 19 Roseby Street, Drummoyne NSW 2047.
To contact Centre Management, please call 02 9812 8800 Monday to Friday between 8.30am and 5.30pm. (Please note the Centre is closed Christmas Day, Boxing Day, New Year's Day, Good Friday and Easter Sunday and as such, Centre Management does not open on these days or other Public Holidays. For Centre Trading Hours, please click here).
Adjoining Birkenhead Point Outlet Centre is Birkenhead Point Marina. Birkenhead Point Marina is the largest privately owned floating marina on Sydney Harbour comprising of over 200 berths. It was redeveloped in 2014, replacing the Southern end of the Marina and adding berths from 18 metres to 45 metres in length. The upgrade also included the addition of large berths for super yachts, the installation of both diesel and premium unleaded fuel, along with a floating kiosk, both of which are due to be operational by May 2015.
For further information on Birkenhead Point Marina, please click here.
Point Outlet Centre is located just 10 minutes from the Sydney CBD and is
accessible via car, public transport and water taxi.
Point has over 1300 car parking spaces over two multi-deck facilities with
direct access to all levels of the centre. We offer the first 3 hours parking free,
once per vehicle per day and rates apply thereafter.
parking bays are offered on every level of the car park. Please contact
Customer Service on 02 9812 8800 to plan your journey.
0.0 - 3.0 hrs = FREE
3.0 - 3.5 hrs = $5.00
3.5 - 4.0 hrs = $8.00
4.0 - 4.5 hrs = $10.00
4.5 - 5.0 hrs = $12.00
5.0 - 5.5 hrs = $15.00
5.5 - 6.0 hrs = $20.00
6.0 - 6.5 hrs = $25.00
6.5 - 7.0 hrs = $30.00
7.0 + hrs (daily max) = $40.00
Lost Ticket fee of $40 applies.
Star Car Wash is a
professionally managed car wash facility offering a variety of washing,
detailing and waxing options for your car while shopping at the Centre.
find Star Car Wash on the Blue level of the underground (Coles) car park which
is accessed via turning right at the first round-about when on Roseby Street.
Outlet Centre is easily accessed by numerous bus services.
The bus stop is
conveniently located on Victoria Road near Thornley Street, Drummoyne with the
Centre situated within walking distance (approximately 5 minutes).
For exact details to and from Birkenhead Point Outlet Centre, please
call Sydney Buses Information Line on 131 500 or click here to visit their website.
is a convenient and relatively affordable travel option to Birkenhead Point
Outlet Centre due to our close proximity to the Sydney CBD.
Taxi rank is situated on Roseby Street, with direct access into the Centre.
in style and travel by water taxi to Birkenhead Point Outlet Centre. H2O Water
Taxi’s will pick you up from anywhere on the Sydney Harbour and deliver you
directly to our doorstep at our very own Marina 7 days a week. And if
you’re coming from Circular Quay or the Eastern Suburbs, you’ll pass iconic
Sydney landmarks along the way such as The Sydney Opera House, The Sydney
Harbour Bridge, Luna Park and Cockatoo Island.
you’re ready to leave, H20 Water Taxi’s will collect you from the Birkenhead
Point Marina and return you to Circular Quay, Darling Harbour or your specified
Water Taxi offers Birkenhead Point Outlet Centre shoppers discounted travel rates
and additional discounts for large groups. Bookings are essential so please
call 1300 420 829 or click here to visit their website.
Point Outlet Centre is proud to offer Coach and Bus Tour packages consisting of
extra offers and discounts from our star line up of stores which will be
provided to your group on arrival.
• Download the booking form here and either email it to firstname.lastname@example.org or fax it to our Customer Service Team on 02 9819 7541, at least 5 days before you're due to arrive.• You'll receive a confirmation call from a Birkenhead Point Customer Service Representative, from there all you have to do is get ready to hit the shops!• For further information, please call Birkenhead Point Customer Service on 02 9812 8800.
We have limited parking for Coaches and
Buses so bookings are essential. Please ensure you notify Customer Service
on 02 9812 8800 if parking is required for your vehicle.