• Services
    Customer Concierge
    02 9812 8800
    Level 2, Near The Shed Cafe

    Here to help you daily!

    Birkenhead Point Outlet Centre has established itself as one of Australia’s premium outlet shopping destinations. Positioned 15mins away from the Sydney CBD, Birkenhead Point always has up to 70% off brands you love! With over 140 premium outlets, waterfront views and delicious cafes we are a must do Sydney destination.

    Our friendly Customer Concierge Team are on hand daily to assist you with directions, store information, lost property, tour groups and any other queries you may have.


    Customer Concierge Hours: 
    Monday, Tuesday & Wednesday 10AM – 5:30PM
    Thursday 10AM – 7:30PM
    Friday 10AM – 5:30PM
    Saturday 9AM – 6PM 
    Sunday 10AM – 6PM 
    Public Holidays 10AM – 6PM 

    Justice of a Peace:
    Our free JP Service is available Wednesday - Sunday by appointment only. Please contact Customer Concierge to make an appointment.

    Tour Groups:
    For more information click here

    We offer complimentary local newspapers, limited numbers available.

    Lost Property:
    To report lost or found property in-centre please contact Customer Concierge. Should we find your belongings Customer Concierge will be in touch. 

    Although referred to as Customer Concierge, we are unable to hold customer belongings.