Centre Info and Services
Address: 19 Roseby Street, Drummoyne NSW 2047
Customer Service Phone: 02 9812 8800
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0413 433 766
Email: info@birkenheadpoint.com.au
Customer Service Information
The Birkenhead Point Customer Service Desk is open Thursday - Sunday. If unattended, our Customer Experience team members are here to help you with lost property, store information and all other in-centre services via our Customer Support Line.
Customer Service Desk Hours:
Thursday: 11am - 3pm
Friday: 11am - 3pm
Saturday: 9am - 6pm
Sunday 10am - 6pm
Please reach out to us at:
Phone: 02 9080 8800
Text: 0436 435 551
Email: info@birkenheadpoint.com.au
Or via the Chat function on our website
Lost Property
Please check with our Customer Experience team for all lost property enquiries at 02 9812 8800.
Wheelchair Hire
Birkenhead Point offers complimentary wheelchair hire. Please reserve ahead of time to ensure availability, by calling 02 9812 8800.
LUGGAGE STORAGE LOCKERS
Luggage storage lockers are now available at Birkenhead Point, in a range of sizes, allowing you to store your bags and shop with convenience.
LOCATION
Level 2 in the corridor adjacent to Tommy Hilfiger
SIZES
Small: hand bags, carry-on luggage, back packs
Large: large backpacks, suitcases, strollers
PRICES
0-4hrs 4-8hrs 8-12hrs 12-24hrs
Small $6 $8 $10 $12
Large $8 $10 $12 $14
PAYMENT
Lockers are self-operated, please pay at the machine.
SECURITY
Security are on site 24 hours to make your visit as pleasant and as comfortable as possible. Please do not hesitate to approach Security for assistance at anytime.
AMENITIES
Amenities are located on the following levels:
Ground Floor near the Food Court
Level 1 behind Lindt Café
Level 1 near Witchery
Level 2 near Gazman
Level 3 near Muffin Break
Level 3 behind The North Face
PARENTS ROOM
Parents Rooms can be found on the following levels:
Level 3 near Muffin Break
Level 3 behind The North Face
Our Parents Rooms are fitted with private feeding areas, change tables, nappy disposal bins, microwaves and toddler-friendly toilets.
PLAY LANDS ARE TEMPORARILY CLOSED
We have two play areas for children aged six and under, and can be found on the following levels:
Level 1 opposite Sandler
Level 3 near Muffin Break
LEASING AND POP-UP
Please contact us if you are interested in leasing a space or have an inquiry.
Pop-Up: Kirsten Smith kirsten.smith@mirvac.com 0466 557 899
Leasing: Sepideh Vahdat Sepideh.Vahdat@mirvac.com 0459 821 997