Centre Info and Services
Address: 19 Roseby Street, Drummoyne NSW 2047
Customer Service Phone: 02 9080 8636
Covid-19 Retailer Support Line: +612 9080 8800
Security Phone: 0413 433 766
Email: info@birkenheadpoint.com.au
Customer Service Information
The Birkenhead Point Customer Service Desk and Lounge is temporarily closed during this time. We’re still here for you. Our Customer Experience team members are here to help you with lost property, store information and all other in-centre services.
Please reach out to us at:
Phone: 02 9080 8636
Monday to Wednesday - 8am to 6pm
Thursday - 8am to 8pm
Friday - 8am to 6pm
Saturday - 9am to 5pm
Sunday - 10am to 5pm
Text: 0436 435 551
Email: info@birkenheadpoint.com.au
Or via the Chat function on our website
Lost Property
Please check with our Customer Experience team for all lost property enquiries at 02 9080 8636.
Wheelchair Hire
Birkenhead Point offers complimentary wheelchair hire. Please reserve ahead of time to ensure availability, by calling 02 9080 8636.
LUGGAGE STORAGE LOCKERS
Luggage storage lockers are now available at Birkenhead Point, in a range of sizes, allowing you to store your bags and shop with convenience.
LOCATION
Level 2 in the corridor adjacent to Tommy Hilfiger
SIZES
Small: hand bags, carry-on luggage, back packs
Large: large backpacks, suitcases, strollers
PRICES
0-4hrs 4-8hrs 8-12hrs 12-24hrs
Small $6 $8 $10 $12
Large $8 $10 $12 $14
PAYMENT
Lockers are self-operated, please pay at the machine.
SECURITY
Security are on site 24 hours to make your visit as pleasant and as comfortable as possible. Please do not hesitate to approach Security for assistance at anytime.
AMENITIES
Amenities are located on the following levels:
Ground Floor near the Food Court
Level 1 behind Lindt Café
Level 1 near Witchery
Level 2 near Gazman
Level 3 near Muffin Break
Level 3 behind The North Face
PARENTS ROOM
Parents Rooms can be found on the following levels:
Level 3 near Muffin Break
Level 3 behind The North Face
Our Parents Rooms are fitted with private feeding areas, change tables, nappy disposal bins, microwaves and toddler-friendly toilets.
PLAY LANDS ARE TEMPORARILY CLOSED
We have two play areas for children aged six and under, and can be found on the following levels:
Level 1 opposite Sandler
Level 3 near Muffin Break
LEASING AND POP-UP
Please contact us if you are interested in leasing a space or have an inquiry.
Pop-Up: Kirsten Smith kirsten.smith@mirvac.com 0466 557 899
Leasing: Sepideh Vahdat Sepideh.Vahdat@mirvac.com 0459 821 997